The Peak team shares their view on whether it’s justified to publicly shame someone on social media.
YES.
Especially for businesses with a bad attitude. I’m not seeking redress as much as I think bad customer service should not be condoned and others should be warned. But personal grievances are best left out of social media, away from the unchecked nature of vigilante justice. | Adeline Wong Sub-Editor |
Denise Kok Features Editor | Nothing elicits a quicker response from a non-responsive company than a disgruntled customer sharing his misgivings on social media. |
(Previously debated: The Peak team looks back on the diversions that made our childhood)
NO.
Weets Goh Writer | Unless all other reasonable avenues have already been exhausted. Although there’s also no denying that there’s a perverse satisfaction in watching unrepentants put to the guillotine. |
Lynette Koh Watches & Fashion Editor | Because people have repeatedly shown just how ugly they can be when hiding behind their keyboards. Online mob culture should not be encouraged. |
(Previously debated: 5 life lessons we learnt in 2018)
Photo by Will Francis on Unsplash